Communication Access and Awareness Training

Become an industry leader in access and inclusion

Being able to build and maintain relationships with friends, family and the broader community, interact with others, participate in everyday activities, present or resolve problems and help others lead active lives is one of the most rewarding things you can do for yourself, your workplace and the wider community. This is your platform — build what makes a difference today!

Course curriculum

  • 1

    Introduction

    • An introduction to today's training
  • 2

    Section 1

    • Communication Access

    • Section 1 Quiz
  • 3

    Section 2

    • Communication Elements

    • Section 2 Quiz
  • 4

    Section 3

    • Strategies

    • Section 3 Quiz
  • 5

    Section 4

    • Best Practice Initiatives and Access Audits
  • 6

    Conclusion

    • Congratulations on completing today's training

Instructor(s)

Senior Instructor

Maxine Parker

Maxine Parker is a co-director of Access Ability Australia (AAA). AAA is an organisation that works to decrease barriers for people living with disability within community whilst supporting businesses to build and showcase their accessibility and inclusive offerings. Maxine has single sided deafness with over 16+ years of professional and lived experience within the disability sector.

Senior Instructor

Judy O'Connor

Judy O’Connor is a co-director of Access Ability Australia (AAA). AAA is an organisation that works to decrease barriers for people living with disability within community whilst supporting businesses to build and showcase their accessibility and inclusive offerings. Judy is the parent of a child with disability and has over 15+ years of lived and professional experience within the disability sector.

Make a Difference Today

Communication barriers CAN be broken down and people CAN be upskilled to provide effective, efficient and responsive customer service delivery.
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young female communicating with older male smiling.